RERA Complaint Guide

File a complaint against your builder under the Real Estate (Regulation and Development) Act, 2016

Select Your State

What Can You Complain About Under RERA?

Delay in Possession
Builder must deliver possession by date in registered agreement. Interest at MCLR+2% for every month of delay.
Structural Defects
Builder liable to fix structural defects within 5 years of possession. Must be reported within 30 days of discovery.
Misrepresentation
False statements in brochures, ads, or agreements about size, amenities, or specifications.
Refund
If project is abandoned or you wish to withdraw due to builder's default: refund with interest at MCLR+2%.
Non-Registration
All projects over 500 sq.m. or 8 units must be registered with RERA before marketing or booking.
Non-Disclosure
Builder must maintain and update RERA portal with project details, approvals, and financials quarterly.
Disclaimer: RERA complaint procedures and fees vary by state. Verify current portal requirements before filing. This guide is informational. Engage a RERA-specialised advocate for complex matters.

Frequently Asked Questions

What complaints can be filed under RERA?

Under RERA 2016, you can file complaints for: delay in possession of flat, structural defects within 5 years, false representations by builder, refund for abandoned projects with MCLR+2% interest, non-registration of the project, and failure to transfer title.

Is there a time limit to file a RERA complaint?

The RERA Act does not specify a limitation period for complaints. However, it is strongly advisable to file as soon as the cause of action arises. Courts may refuse to admit significantly delayed complaints.

What compensation can I get under RERA?

Under RERA you can receive: interest at MCLR+2% per annum on the amount paid for the delay period, full refund with interest if you choose to withdraw, and penalty up to 10% of the project cost for specific violations.

Can I file a RERA complaint online?

Yes. Most state RERA authorities have online complaint portals. Select your state in the guide above to get the direct link to your state RERA portal, filing fees, and required documents.

What happens if the builder does not comply with a RERA order?

Non-compliance with a RERA order is a criminal offence under Section 63. The promoter can be imprisoned for up to 3 years and/or fined up to 10% of the estimated project cost.